FAQ

1. What age children do you serve?
KLAY caters to children aged between 6 months and 10 years.
2. What are the Special Features of your School?
The below are the unique services that we provide to promote quality and reliable childcare, and to stand apart from other players:
  • CCTV access is provided to registered parents anytime via an online account. This ensures that only family members can watch the children in the facilities anytime and from any part of the world.
  • KLAY puts a lot of emphasis on the teacher student ratio. We believe that appropriate attention and care must be given to children with respect to their ages. Smaller group sizes and lower staff/child ratios have been found to be strong predictors of compliance with indicators of quality such as positive interactions among staff and children and developmentally appropriate curriculum.
  • The teachers that we recruit are qualified with degrees and trained before embarking on the child care role. They undergo Early Childhood Education Certification from Asian International College (AIC).
  • KLAY follows a curriculum based on experiential learning and focussed on the concept of Multiple Intelligence. There exists some behavioural and learning differences between little girl and boys. Hence we maintain an un-skewed ratio of boys and girls ratio to provide and environment for diverse learning.
  • The use of technology and mobile apps in education is commonplace in the West and is making learning more fun for Indian children. Schools have woken up to the reality of 'techie' children and this has made way for iPads and tablets in classes. KLAY uses tabs and other digital tools for its students.
  • The preparatory schools have excellent facilities of international standards with each centre ranging from 6000 sqft to 20000 sqft, which means that per child sqft is close to 50 sqft per child. The rooms are bright and airy with independent air conditioning units.
  • 3. What method do you follow to teach the Children?
    Our teaching and learning philosophy is based on Multiple Intelligence and experiential learning where the child learns through experiences in and around one’s learning space.
    The Theory of Multiple Intelligence says that intelligence can be differentiated by different abilities or ways of learning. A child can learn multiplication through an activity based on ‘multiplication as addition’ and another child can learn the same with an activity based on grouping of objects.
    Different abilities that we at KLAY focus on are:
  • Linguistic
  • Logical-mathematical
  • Bodily-kinesthetic
  • Musical
  • Interpersonal
  • Intrapersonal
  • Spatial
  • Naturalistic

  • 4. How can I obtain information about tuition?
    Tuition varies by centre, program and schedule. To find more information about tuition, please walk in to our centre and contact the centre director.
    5. What is KLAY's process on checking the background of their employees?
    KLAY conducts a comprehensive background check on all prospective employees and frequent visitors.
    6. What are your teacher's qualifications?
    The quality of teachers (child development professionals) is not compromised, for the three important pillars in a young child’s life at this stage are the father, mother and the teachers. The teachers that we recruit are qualified with degrees and trained before embarking on the childcare role. They undergo Early Childhood Education Certification from Asian International College (AIC).
    KLAY offers this specialized training program for all teachers so they are proficient at teaching the specific programs that the curriculum team has developed for toddlers age 6 months to 10 years.
    7. Can I visit my child at the centre anytime I’d like to?
    Yes, KLAY has an open door policy. You are encouraged to visit your child anytime, but only outside the classrooms to avoid disturbing other children. Further, a settlement period of 1 week is provided wherein parents can see through the activities of their children in the classrooms for 2 days.
    8. Is there a playground at every centre?
    Our centres across India have playgrounds.
    9. Are meals provided at the centre?
    We provide 3 nutritious meals each day. However it is optional and the parents can opt to send food.
    10. Are all staff trained in CPR, First Aid and fire emergencies?
    All KLAY staff are trained regularly in CPR, first aid and fire emergencies. So you can feel confident that your child is safe and receiving the best care possible at our centres.
    11. I'm interested in applying for a job at any of the KLAY centres. Is there someone I can contact?
    For job listings and to complete the application process, please visit www.klayschools.com/careers.
    12. Does my child have to be toilet trained?
    No. We have diaper changing facilities in every classroom and do not expect all children to be completely toilet trained. We are more than willing to work with the children (and parents) during this process.
    13. Do I have to pay for child care on days my child does not attend?
    Yes. Once we set a schedule for your child, you will be billed for those days regardless of your child's actual attendance.
    14. Are there any times throughout the year that you are closed?
    We are open all year round. The only days in which we close are statutory holidays and Public Closures.