Here’s what a day at KLAY in your child’s life will look like.
At KLAY, “We Teach the Way the Child Wants to Learn”
We understand that every family is different. For those of you who still wish to continue your child’s learning from home, or if you can’t find a KLAY centre near you once we reopen, you can opt for our in-person or online programs as well.
We are still waiting for the Government nod to reopen our Preschool & Daycare centres, in some states however a few states like TN and Telangana have already allowed to open the crèche. We are hoping that by late 2021 or early 2022, all state governments may, may allow for the restart of all preschools and daycares / creche’. However, in the meantime, you can block your seat right away and enroll your child in our range of online, in-person and at-home programs. Once our centres do open, you can continue to avail these programs or a hybrid of 2 of them, depending on your child’s learning needs and your requirements. Please speak to your respective Centre Directors or call us on 76767 08888 to do so.
As per our conversations with the Government, we are expecting a decision by the end of the year. We will keep parents updated as and when we have updates so it gives you ample time to plan ahead.
The reopening of our centres will be planned as per the below parameters. The end goal as always is to do our very best to ensure that you child is always safe at KLAY.
Age groups: We will reopen for all age groups together – infants will however, have their designated space. We may also look at staggering the timings of entry and exit to avoid crowding at the entry area/reception. We may also conduct mixed group sessions for better peer (social) interaction depending upon the attendance. We will also watch if the Ministry of Women and Child imposes any restriction on the operations of day care facilities as childcare as a service falls under this ministry.
Class strength: The number of children per class depends on the capacity per centre mandated by the Government. This is likely to be around 50% – 75% of total capacity. We will issue the availability further to intimation from the Government.
Class duration: Initially, for the first two weeks (settling period), we will restrict classes to a shorter duration – between 1 to 2 hours depending on the age. We will slowly increase it according to the comfort level of the children.
Absolutely! Preparations to welcome your little ones back to a safe and healthy place is happening in full swing. Due to the uncertainty, we do not expect you to pay the full fee upfront, but we do request you to block your seat at a KLAY centre near you, at the earliest, with a minimum advance fee of Rs 4999. This amount can be used for when the centres reopen or can also be used for whichever program that you opt for in the new academic year 2022-2023. You may also choose to start with online and transition to offline classes at a later date.
Since we will open in a phased manner, and might not have full occupancy, the total number of seats available would be lesser. Also, your confirmation of your child’s seat will help us plan better from a logistics, health, and safety standpoint. Please speak to your CDs at the earliest to complete the process.
We are working day and night to ensure we leave no stone unturned when it comes to the safety of the child. For one the teachers and staff who will be caring for your little ones in the centre are fully vaccinated. We will also follow a comprehensive 3 pronged approach to health and safety covering – Centre and Staff Hygiene, Child Safety and Parent Protocols
Once children return, they will go through KLAY’s intensive 2-week settling program to help them transition from home to school smoothly. Focussing on PSED – Personal Social and Emotional Development – of the child, the activities will be built to give children an opportunity to self-express, gain confidence, and practice mindfulness.
We strongly believe that the parent’s state of mind is an important contributor to how well the children settle. We have implemented mandatory Child Personal Record meetings for the parent to meet one-on-one with our curriculum experts so they have the right mind-set and tools required to help manage the transition. In addition, parents have access to KLAY’s Parent Support Helpline in case they want to discuss their apprehensions/fears.
The health and hygiene of your little one is and has always been of utmost priority to us. Our safety protocols have become even more stringent in the new normal and are based on CDC guidelines, international standards followed in preschools across the world and recommendations from our parent community. Do rest assured that we will do what it takes to ensure that we create for your little one a happy, healthy and safe place at KLAY.
If your child is an infant and you are feeding your child, we are making arrangements for the parent to feed the child in a room that is separate from the rest of the children to reduce exposure. Parents will be able to know more on this during the centre tour/ or via a conversation with our centre directors. Please reach out to your centre director in case you would like to know more about the process.
Yes, our online preschool classes and at home programs will run simultaneously with the in-centre classes. You can choose one or a hybrid of two formats as per your convenience or work schedule. We, however, recommend that you include physical classrooms as part of the plan as children in the early years (below 6 years) learn best in the company of other children and through play. Social interaction is extremely critical for their all-round development.
Parents can choose a combination of two formats from the online, at home and in centre programs. The week will be split into 3 days of one format and 2 days of another. Parents can choose a combination basis their convenience of work from home and office schedules. That said, the child will be exposed to two different routines, two different learning environments and teachers, which the child will take some time to adapt and settle. Please expect overlapping of concepts in the hybrid models. However, under these circumstances our focus is more on PSED (physical, personal, social and emotional development) of children at the centres, which was missed out during the pandemic. Talk to your Centre Director to know more about our hybrid models.
Of course, we will have both our online and in-person programs running simultaneously even after centres reopen. Parents will also have the flexibility to choose a hybrid model.
Yes, as mentioned in the previous response, our in-person programs will be available to use. Parent can choose between our Teacher@Home, Edukarer@Home or Nanny@Home services as per their unique needs and requirements.
This will depend on the capacity per centre mandated by the Government (likely to be 50% – 75% of total capacity). In case your child is unable to join the nearest centre, we can check at another centre which has spare capacity.
Yes, you can opt for a hybrid model, or emergency care, wherein parents can opt few days at center and the rest at home. However, for better planning, we would keep the days fixed with respect to pre-schooling. We request you to get in touch with your Centre Director to discuss the days.
No, it will not be compulsory. We will leave it to the parent’s discretion when it comes to choosing the format of learning – in centre/online/in-person at home – but we recommend children learn at our centres to make the best of our in-centre learning environment and the benefits of social interaction.
Yes, definitely. Please get in touch with your centre directors and they will ensure you find a seat close to your new location. However, please bear in mind that this also depends on the capacity of the centre. If your closest centre is already full, we can look at the next best option.
The KLAY after-school program will be the same as it was before. This program will also include a settling period of two weeks during which the children will come in for a shorter duration of time.
The process varies if you are a new parent who is securing a seat versus an existing parent who is looking to get promoted to the next level. You will receive a separate communication from us on the process to block a seat for your child in a centre of your preference.
You will be charged only for the format of learning that you would opt for your child. In case of exigencies, if the centre needs to shut or the child is unwell and cannot come to the centre, you can always opt for the online learning option for your child for that period, without any extra fee.
If you are looking to withdraw your child from KLAY, yes, your fee will be refunded. If you wish to continue with us, it will be adjusted with the fee of the program of your choice. Your Centre Director will reach out to you with further details.
If you are opting for an in-centre admission, it will be regarded as a separate program and we need to do the enrolment process again. You can block your seat here. If you are already part of the KARE@Home program and you wish to continue, you can do that as well.
There would be different options available under the Hybrid learning model. It will not be the sum total of the fees of the two programs, if you are choosing a hybrid of two formats. It will be a hybrid fee model and you will definitely not be paying twice. You will hear from us shortly about the hybrid programs and the associated fees.
We have chalked out detailed emergency response mechanisms in case a staff member or a child develops symptoms or is tested positive.
If child/staff shows symptoms
• Isolation in sick room till parent arrival
• Evaluate situation for 3 days
• If symptoms don’t persist, centre to be operational after deep cleaning
If child/staff is tested positive
• Isolation in sick room till parent arrival
• Home isolation and COVID test if symptoms persist
• Centre closure for stipulated days (based on no. of cases)
• Disinfection of centre by pest control agency
Yes, our staff will wear masks at all times. All support staff will wear freshly washed aprons and teachers
will wear clean waistcoats at all times. Kitchen, housekeeping and security staff will wear caps,
protective gear and gloves at all times.
We will decide basis the travel history and the State Government guidelines on testing prior/post travel for this. It is always better to err on the side of caution, and so we recommend that parents self-isolate for 14 days post travel and monitor themselves and their children for any symptoms before sending them to school.
While we know that it is difficult to get our children to sit in one place and maintain a distance from their friends, it is our endeavour to implement adequate measures so children follow physical distancing rules to their best possible ability, while at the centre. Demarcated spots for each child, reduced class strength, rearrangement of furniture and staggering of activities will be implemented to ensure physical distancing.
Yes, CCTVs will be available for recording at the centre and will be made available to parents in a phased out manner, to monitor their child while they are in school.
Yes, the temperatures of the immediate family staying in the same house as that of the child will need to be recorded and shared with us.
Our centres are equipped with Microwaves and if parents are OK, heating food prior to serving can be done by the staff. All support staff will be using PPE’s – Mask, gloves, head cap, aprons etc. as a precautionary measure. Alternately, we suggest dropping off the lunch just before mealtime. In any case, opening our kitchens considering the current circumstances is a risk we must not take.
Once children return, they will go through KLAY’s intensive 2-week settling program to help them transition from home to school smoothly. Focusing on PSED – Personal Social and Emotional Development – of the child, activities are built to give children an opportunity to self-express, gain confidence, and practice mindfulness. We strongly believe that the parent’s state of mind is an important contributor to how well the children settle. We have implemented mandatory CPR meetings for the parent to meet one-on-one with our curriculum expert so they have the right mindset and tools required to help manage the transition. In addition, parents have access to KLAY’s Parent Support Helpline in case they want to discuss their apprehensions/fears.
If the child is an infant, we are making arrangements for the parent to feed the child in a room that is separate from the rest of the children to reduce exposure. Parents will be able to know more on this during the centre tour/ or via a conversation with our centre directors.
We will follow the State guidelines of age criteria while determining which class your child will go to. In case your child has had no formal learning intervention in the last year, we will recommend going through the missed class, considering their holistic development. Please talk to your CDs and request to speak to our curriculum experts to discuss this in detail.
Having a fixed routine of classes through the week will help the child settle better. Having the parent over the weekend and again in the normal school environment through the week will confuse the child. We recommend the child going through our planned classes through the week so they can get used to the new environment better.
We currently have three learning formats available – in-centre, online and in-person at home and two care formats available – in-centre and in-person at home.
Kindly go through the detailed information on the respective pages on our website. We now also offer hybrid learning models which you can opt for along with the in-centre program.
Owing to COVID-19, most of our contracts are either active OR on hold, however our corporate SPOCs have been very responsive with regards to parents seeking admissions whenever we have reached out. Please do get in touch with us on IVR or respective Centre Director for us to determine this on a case to-case basis.
We understand the concern, and offer a hybrid model where the child can take up at-home learning models on the days they are at home. Do contact your centre directors to understand the centre open nearest to you and we should be able to accommodate your child basis the availability.
Absolutely! We will just need to check if the corporate tie-up allows for the flexibility, else we are happy to speak to your company and facilitate the same. Please do get in touch with the respective centre director and/ KA manager for further details. In the interest of the child settling, we recommend you don’t change the centres from time-to-time once the child has been admitted.
With children out of school, physical distancing as the new norm, and children’s rights under threat, the new world order has “turned back the clock” on years of progress made on children’s well-being. However, it’s not all bad. As a human race, we’ve been built to adapt: we’ve seen a tipping point in technology-enabled education and the promise of a new education policy in our country.