Key Account Manager

Location: NCR

Job Summary

FYLS-Founding Years (KLAY) is the leading company in India today in the child care space – with over 150 centres across the country in 7 major metros and working with marquee clients. Founding Years is poised to take on the wave of growth of preschool education in India.

We strive to create an empowering learning environment, to enable children to excel in an ever-changing world. We believe that a dynamic curriculum, oriented towards skill building is the need of the hour.

Please visit our website & research in detail to know more about us –

Key Account Manager is the primary contact for designated customers within their assigned territory. He/ She is responsible for mining, increasing width and depth of signed up key accounts. He/ She is responsible to ensure timely renewals with targeted price point, retain contracts and ensure that the Account sees him/ her as an ”go-to” from policy making/ modifying standpoint.

This position will report to the Lead- Account Management

Main Responsibilities

  • Develop and execute key account strategy for defined set of key accounts with primary responsibility for sales and driving Key account relationships
  • Design a strategy for each key account based on FYLS imperatives/Key Account understanding
  • Develop a clearly defined terms of agreements for all Key Accounts
  • Analyse data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting demand and customer preferences.
  • Responsible for identification of opportunities, mapping and prospecting them for conversion.
  • Tracking competitors’ movement in the market as a proactive measure so as to retain the existing client base.
  • Demonstrate a strong knowledge of external competitor activity and market trends to be able to effectively position our products through differentiated selling.
  • Develop and execute a sales strategy for key clients for increasing interactive penetration and improving operational economics.
Required Skills and Experience:

  • Minimum 3-5 years of experience in Account Management or sales
  • Excellent communication skills; Well-spoken and with excellent written and spoken English skills
  • Strong negotiation skills
  • Ability to arrive and understand basic margin calculations
  • Computer proficient (Word, PowerPoint and Excel)
  • Possess Key Skills: Influencing, Leadership, Teamwork, Account Management, Planning & execution , Problem Solving/Analytical thinking, Relationship building (internal and external, & Knowledge of the business
Preferred Skills and Experience:

  • MBA/Any master’s degree in management is strongly preferred
  • Prior retail experience a plus
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