Cluster Sales Lead

Location: NCR


Job Summary

FYLS-Founding Years (KLAY) is the leading company in India today in the child care space – with over 160 centres across the country in 7 major metros and working with marquee clients. Founding Years is poised to take on the wave of growth of preschool education in India.

We strive to create an empowering learning environment, to enable children to excel in an ever-changing world. We believe that a dynamic curriculum, oriented towards skill building is the need of the hour.

Please visit our website & research in detail to know more about us – www.klayschools.com

We are looking for a Cluster Sales Lead (CSL) who will be responsible for sales targets for the assigned cluster.

Under minimal direction, she/he will be responsible for managing the overall SALES of the cluster assigned in the city. Cluster Sales Lead will report to Regional Sales Lead. As a first point of contact with our prospective customers, the CSL will be responsible to implement all sales activities and maximize business opportunities in your specific area of responsibility.

Key Responsibilities :

Overall responsibility for closing sales opportunities across our programs – K@H & L@H.

  • Customer
    • Effectively manage leads, qualify prospects, and manage sales cycle through CRM & lead generation platform.
    • Creating and maintaining a database of current and potential customers through CRM
    • Collect customer feedback and share with Operations, marketing and program teams for improving our service offerings, marketing campaigns etc.
  • Service Offerings
    • Be fully aware about KLAYs’ program information and any updates / changes in our offerings.
    • Staying informed about competing products and services, & provide comparative information & differentiating factors / benefits of KLAY programs.
  • Collaboration
    • Work closely with Operations team, HR team (updating on new teacher requirements etc) to ensure timely closure of potential admissions
    • With Finance team – payment gateway, collections etc.
    • Others – contract related paperwork, update in CRM etc.
  • Sales
    • Initial contact with all prospects, making outbound calls to potential customers, and following up on leads.
    • Understanding customers’ needs and identifying sales opportunities.
    • Answering potential customers’ questions and sending additional information per email.
    • Upsell our service offerings eg. Upgrade to social bubble
    • Closing sales, ensuring collections of new customers and achieving monthly sales targets.
    • Revenue reporting
Qualifications and Skills

Academic : Bachelor’s degree or equivalent education is required

Experience : 4 to 7 years of experience in inside sales with education industry, healthcare management, financial services, telecom, retail industry.

Required Skills and Attributes :

  • Excellent Communication Skills both written & verbal (English / Hindi spoken only)
  • Service & Solution mind set.
  • Self-driven, CAN-DO attitude with a strong customer focus and sales target focus.
  • Pleasing personality & team player; Ability to work with cross functional teams. Good interpersonal skills.
  • High on Value & work Ethics
  • Respect “Diversity in workplace”.
  • Good planning, prioritizing, time management skills, negotiation skills & commercial acumen.
  • Experience on having worked with a CRM like Salesforce & Lead Square would be an advantage.
Get to know us better!